Terms of use




As a user of this website I hereby declare to AUTO GLASS SOLUTIONS S.L. that I, on my own behalf, on that of the company I work for or on that of my own company and that I am authorised and empowered to make promises and declarations, as well as to establish agreements in my name, in that of the company I work for or in that of my own company. I understand that this agreement entails significant legal and financial responsibilities that might personally affect me, the company I work for or my own company.

For AUTO GLASS SOLUTIONS S.L. to allow me to access or use this website I hereby accept the following terms and conditions. I understand that the Internet, e-commerce and technology are rapidly changing and that AUTO GLASS SOLUTIONS S.L. could address these changes by changing these terms and conditions from time to time in its sole discretion. Therefore, I pledge to revise these terms and conditions regularly to be informed and accept any change introduced by AUTO GLASS SOLUTIONS S.L. If at any time I were not to agree with any of the terms and conditions stipulated in this agreement for access and use of the website of LUCAS GLASS or any revision of the same, I promise not to access this website or use it in any way. I understand that these terms and conditions are applicable to this website and any other website that belongs to the subsidiaries or affiliated companies of AUTO GLASS SOLUTIONS S.L. or managed by them. I agree that the word ìcontentî as used in this agreement refers to any material, document, image, trademark, material protected by copyright, graph, logo, design, sound, video, and any other information provided from this website or in it.


AUTO GLASS SOLUTIONS S.L. maintains the content of this website for general purposes of marketing, promotional, public relations and public information. AUTO GLASS SOLUTIONS S.L. does not do business or make transactions through the content of the website of LUCAS GLASS. Regardless of the existence of forms for ordering, interactive features, forms to make requests, invitations to make comments or suggestions on any of the websites of AUTO GLASS SOLUTIONS S.L., there is no implicit binding contract or obligation nor than the latter be assumed or signed by AUTO GLASS SOLUTIONS S.L. until an authorised and empowered representative of AUTO GLASS SOLUTIONS S.L. has reviewed and accepted in writing any proposal, offer, order or other information that the user has submitted through any of the websites of AUTO GLASS SOLUTIONS S.L. You agree that AUTO GLASS SOLUTIONS S.L. is solely legally required to comply and is liable for the promises, obligations and commitments contained in the contracts and written instruments that has been signed by such an authorised and empowered representative of AUTO GLASS SOLUTIONS S.L. Regardless of any provision to the contrary in any of the websites of AUTO GLASS SOLUTIONS S.L., this company reserves the right to reject, as may be on record, any information, offer, order, suggestions, comments, or any other information submitted through any of its websites.


AUTO GLASS SOLUTIONS S.L. presents the contents of this website for informational purposes only to its customers, investors, distributors and employees, as well as to other stakeholders. AUTO GLASS SOLUTIONS S.L. will not give anyone a license to use or exploit any part of the content. If you want to use or exploit any part of the content of the websites of Lucas Industries, you should get in touch with it in writing and use such content only in accordance with a written agreement with AUTO GLASS SOLUTIONS S.L. If you use or exploit any of the content of AUTO GLASS SOLUTIONS S.L. without having a written agreement with it, you agree that you are liable for all claims, costs, losses, expenses, damages and obligations incurred by AUTO GLASS SOLUTIONS S.L. as a result of your actions or omissions, and agree to immediately stop using or exploiting the content if required by AUTO GLASS SOLUTIONS S.L.


AUTO GLASS SOLUTIONS S.L. does not have any obligation to ensure that the content of its website is accurate and complete or up to date, free from technical inaccuracies or typographical errors, free from changes caused by third parties or that access to its website is free from interruptions, errors, computer viruses or other harmful elements. You understand and agree that AUTO GLASS SOLUTIONS S.L. could change, remove, improve or modify in any way the content of your website at any time, without notice (but has no obligation to do any of this if required by no government regulations).


AUTO GLASS SOLUTIONS S.L. presents the contents of this website ìAs Suchî and without any kind of guarantees, either express or implied. To the extent that access or use of the websites of AUTO GLASS SOLUTIONS S.L. or of TRW AUTOMOTIVE were to constitute a sale or exchange of goods all warranties, express or implied, including the warranties of merchantability and fitness for a particular purpose are disclaimed. You agree that under no circumstances, such as negligence, will AUTO GLASS SOLUTIONS S.L. be liable for any direct or indirect, special, incidental, or consequential damages. Among such damages are included loss of data or profits from using the contents of the website of AUTO GLASS SOLUTIONS S.L. or from it not being available, even if the possibility of you suffering this damage has been reported to a representative of AUTO GLASS SOLUTIONS S.L.


If you want to provide your information to AUTO GLASS SOLUTIONS S.L. and you want to retain an interest in it or the property of the same, you must contact AUTO GLASS SOLUTIONS S.L. in writing and propose a commercial transaction under which AUTO GLASS SOLUTIONS S.L. accepts in a written and signed agreement an exchange of information. If information is transmitted to the website of LUCAS GLASS or the public without a prior written agreement with AUTO GLASS SOLUTIONS S.L. to regulate such activity, any material, information or idea will not be treated with confidentiality and you will no longer be the sole owner, in addition to it may being disseminated or used by AUTO GLASS SOLUTIONS S.L. for any purpose. When sending to LUCAS GLASS S.L. any information or material, you are granting AUTO GLASS SOLUTIONS S.L. an unrestricted licence to use, reproduce, display, perform, modify, transmit and distribute such material or information. You also agree that Lucas Industries is free to use for any purpose any idea, concept, know-how or technique that you send without any obligation to you.


You are not authorised to transmit to any website of AUTO GLASS SOLUTIONS S.L. or publish in it unlawful, threatening, libellous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material, that may give rise to civil or criminal liability under the law or any other content that AUTO GLASS SOLUTIONS S.L. were to consider unacceptable. If you do, you agree to assume all claims, costs, losses, expenses, damages and liabilities arising from such activity and to compensate AUTO GLASS SOLUTIONS S.L. and exempt it from any liability or loss.


AUTO GLASS SOLUTIONS S.L. might provide hyperlinks to other websites maintained by third parties or might provide third party content on its own website. The content of websites linked this way are not under the control of AUTO GLASS SOLUTIONS S.L. and this company will not be responsible for it, which includes links such content includes in turn to other websites. If you decide to access third party websites through the links included in the LUCAS GLASS website, you do so at your own risk. It is up to you to take precautions to ensure that the website of a third party it links to is free of viruses, worms and Trojans, as well as other items of a destructive nature. LUCAS GLASS providing a link does not mean that it supports a third party or its website. AUTO GLASS SOLUTIONS S.L. reserves the right to remove a link from a third-party website at any time and in its sole discretion.


If you want to provide a link to this website, you can do so in accordance with the terms and conditions of the latter and any future agreement of access and use of the website of AUTO GLASS SOLUTIONS S.L., but: you may not use or copy the contents of LUCAS GLASS; you undertake not to create a browser environment or adjacent browser, nor a framework for the content of LUCAS GLASS; you cannot give the impression that LUCAS GLASS is supporting you, your products or your services; you cannot give a misleading idea of your relationship with LUCAS GLASS; you may not present false information about the products or services of LUCAS GLASS; and your website will not have a content that can be considered distasteful, offensive or controversial, content that is not appropriate for all ages, races, religions or other groups protected by the law, or content that AUTO GLASS SOLUTIONS S.L. finds unacceptable in its sole discretion. If you fail to comply with these promises, you agree that you are liable for all claims, costs, losses, expenses, damages and obligations associated with such actions or omissions, you will compensate Lucas Industries and absolve it from any responsibility, and remove the link to the website of Lucas Industries when this company asks you to.


AUTO GLASS SOLUTIONS S.L. does not declare that the content or materials on this website are appropriate for use outside of SPAIN nor that they are available outside of this country. You agree not to access the content of this website from jurisdictions where such access is illegal or is prohibited. If you choose to access this site from other jurisdictions, you do so on your own initiative and are liable for compliance with applicable local laws and regulations. We are not responsible for the violation of laws or regulations that you commit from accessing the contents of this website. You should familiarise yourself with the laws and regulations of Spain on the export of technical information and undertake not to use or export the contents of this website in violation of export laws and regulations of Spain. Any claim relating to this website and its content and materials will be governed by the laws of Spain without giving effect to any principles of conflicts of laws. You agree that any legal action or proceeding between us in relation to this agreement or the parties’ obligations will be brought exclusively in a jurisdiction chosen by AUTO GLASS SOLUTIONS S.L.


AUTO GLASS SOLUTIONS S.L. is declared the owner of the copyright in the compilation of all content on this website. The laws of Spain and the rest of the signatories of the Berne Convention protect the owner of copyright from the latter being infringed, and you declare to have read, understood, and accepted to abide by the applicable laws and regulations of Spain and other countries, which you will not violate by accessing and using this website and that you will compensate and hold harmless from any liability AUTO GLASS SOLUTIONS S.L. Copyright © 2017 AUTO GLASS SOLUTIONS S.L.


Keep in mind that the trademarks LUCAS and DIAGONAL (design), as well as the distinctive green and white presentation that appears in this website, are owned by Lucas Industries Limited and may not be used without the express written consent of Lucas Industries.


AUTO GLASS SOLUTIONS S.L. (“We”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other document to which reference is made in the conditions of use) sets out the basis on which we process any personal data we collect about you, or that you provide to us. Please read this policy carefully to understand our views and practices regarding your personal data and the treatment they will receive.


We may collect and process the following data about you:

Information that you include in the forms that you fill in on our website [www.lucasglass.com]. This may be the data provided at the time of registration to use our website, subscribing to our services, publication of material and request for additional services. We may also ask you for information when you enter a competition or promotion sponsored by us, when you register to participate in marketing activities, when you subscribe to our newsletter or when you report a problem with our website.

If you contact us, we may file this correspondence.

We may also ask you to fill out questionnaires that then we would use for inquiry purposes, although you do not have an obligation to respond to these.

The details of the transactions carried out via our website and orders you make.

The details of your visits to our website [for example, traffic data, location data, weblogs on the Internet and other data on the communication, whether they are necessary for our billing or for other purposes] and the resources that you access.


We may collect information about your computer, such as your IP address, if available, the operating system and web browser type, for system administration and to provide additional information to our advertisers. This is statistical data about the browsing behaviour and habits of the users of our website; these do not involve any personal identification.

For the same reason, we may obtain information about your general Internet usage by using a cookie that is stored on a user’s computer hard drive. Cookies contain information that is transferred to your computer’s hard disk. Help us to improve our website and to offer a better and more personalised service. They allow us to:

Estimate the volume of our audience and its usage habits of our website.
Store information about your preferences, which in turn enables us to customise our website according to your interests.
Speed up the searches you make on our website.
Recognise you when you return to our website.

You may refuse to accept cookies by activating the setting on your web browser that allows you to reject cookies. However, if you enable this setting you may be unable to access certain parts of our website. Unless you have set your web browser to refuse cookies, our system will emit them when you log in to our website.


The data we collect about you may be transferred and saved to a location outside the European Economic Area (EEA). It also might be processed by personnel working outside the EEA who work for us or for one of our suppliers. These personnel might work, among other things, on processing your orders, your payment details and providing customer services. By submitting your personal data, you agree to these processes of transfer, storage and processing. We will take all reasonable measures as are necessary to ensure that your data is treated confidentially and in accordance with this privacy policy.

If we have given you (or you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping it secret. We ask that you do not share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely safe. While we will make every effort to protect your personal data, we cannot guarantee the security of the data you transmit to our website and you will be solely responsible for transmissions. Once we have received your information, we will follow strict procedures and implement strict security measures to prevent unauthorised access to it without authorisation.


We use information about you in our is in our possession for the following purposes:

To ensure we present the content of our website in the most effective manner for you and for your computer.
To provide you with the information, products or services that you request or that we believe may be of interest to you, provided you have given your consent for us to contact you for such purposes.
To comply with the obligations we have made pursuant to the agreements we have made with you.
To allow you to participate in the interactive aspects of our services, when you choose to do so.
To notify you about changes to our services.

We may also use your data, or permit third parties that use it, to provide you with information about goods and services that may be of interest to you, and we and these third parties may contact you in reference to those goods and services by email, post or telephone.

If you are already a customer of ours, we will contact you by electronic means (email or SMS) with information about goods and services similar to those of an earlier sale we may have made to you.

If you have just become our customer, and in the event of us allowing third parties to use your date, we or they will contact you by electronic means only if you have given your consent.

If you do not want us to use your data in this way, or to provide your details to third parties for marketing purposes, tick the relevant box included in the form on which we collect your data.


We may disclose your personal information to any member of our group, that is to say, our affiliated companies, our parent group and its subsidiaries.

We may disclose your personal information to third parties if we were to be the duty to disclose or share it in order to comply with any legal obligation, or in order to enforce or apply our conditions of use and other agreements; or to protect the rights, property or security of AUTO GLASS SOLUTIONS S.L., its customers or others. The disclosure might consist of exchanging information with other companies or organisations to prevent fraud and to reduce the risk of the credits.


You have the right to ask us not to process your personal data for marketing purposes. If we intend to use your data for such purposes or if we intend to disclose your information to third parties for such purposes, we will usually inform you (before collecting your data). You can exercise your right to prevent that we do this by checking certain boxes on the forms we use to collect your data. You can also exercise the right to contact us at any time, by writing to this e-mail address: info@lucasglass.com.

Our website may occasionally contain links with other websites of our member networks, companies that advertise in it and subsidiaries. If you follow a link to any of these websites, keep in mind that these have their own privacy policies and that we are not accountable for or obliged by such policies. Check the contents of these policies before providing any personal data on such websites.


You have the right to access information held about you in our possession. This right may be exercised in accordance with the legislation in force. Any access request may be subject to the payment of a fee to cover the costs we incur to provide you with your data that is in our possession.


Any changes we make to our privacy policy in the future will be posted on this page and, if applicable, we will notify you by email.



Any question, comment or request in relation to this privacy policy will be welcome. Please send them to this address: info@lucasglass.com.